Sauna SPA Engine

The Challenge

Inzozi Wellness, a premium 3-location spa in Kigali, was drowning in manual processes. Staff scheduling, client bookings, and inventory tracking were all handled via spreadsheets and phone calls, leading to constant double-bookings and missed revenue opportunities.

error30% double-booking rate

schedule12+ hrs/week on admin

trending_downDeclining client satisfaction

The Solution

Inzozi adopted Sauna SPA Engine's Professional plan across all locations. Within the first week, they onboarded their entire team and migrated all client data.

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Smart Booking System

AI-powered scheduling eliminated double bookings overnight.

monitoring

Real-Time Analytics

Live dashboards gave managers instant visibility into performance.

loyalty

Loyalty Program

Automated rewards program boosted repeat visits by 60%.

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Mobile Money Integration

MTN MoMo & Airtel Money payments processed seamlessly on-site.

The Results

After 6 months on Sauna SPA Engine, Inzozi saw transformative results across every metric.

Revenue

5M RWF/moarrow_forward22M RWF/mo

Admin Time

12 hrs/weekarrow_forward3 hrs/week

Client Retention

72%arrow_forward98.5%

Double Bookings

30%arrow_forward0.1%

"Sauna SPA Engine didn't just digitize our operations — it transformed our entire business. We went from surviving to thriving."
— Grace Umutoni, Founder, Inzozi Wellness